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A question we often find ourselves asking is, "why buy from one online store when I can get what I'm looking for from another?" It's a very good question too! As a potential customer, we spend a great deal of time on the internet, researching the products we want to buy - and so we should. The internet is a brilliant way of getting the very best deal we can in this "time precious" age. So, perhaps the most obvious answers to the first question are:
It's no good if we haven't got what you're looking for is it? That's why we stock a mammoth range. We have excellent working relationships with manufacturers and have done for many years. We are constantly adding ranges to our online store, but if there's something in particular you're looking for, just get in touch and we'll endeavour to find it for you.
The cost of your item(s) is obviously one of THE major factors of buying anything. We want to get the very best deal we can, for our hard earned money. We constantly monitor our online competitors prices to make sure we're very competitive, but sometimes there can be a rare occasion where we've missed something. If this is the case then we'll always do our best to beat another price with our Price Match Promise.
Unlike some shopping websites, we don't put an unbelievably cheap price on the product and then charge a delivery cost once you go to checkout. Unless you live in a remote area, or would like a Saturday delivery which won't be delivered by us straight from our store, then the price you see is the price you pay.
We are also a "Bricks and Mortar" trading shop on the high street. We have many years of personal, face to face customer service experience in our showroom. You'll always be able to speak to one of the team.
We take your online safety extremely seriously. We only take payments via the 3D secure payment gateway provided by Realex, or if you prefer, you can pay via your Paypal account.
We have a huge number of happy customers from over the years, many of who come back to us time and again and we value each and every one, no matter how small. We believe in (and pride ourselves with) providing that happy, personal experience to all our highly valued online customers too. Don't just take our word for it either, have a look at our testimonials.